Q: What safety measures are in place at Blaisdell Concert Hall?
A: Blaisdell Concert Hall has implemented all recommended measures to ensure the health and safety of its patrons. More information here. Patrons will receive a “Know Before You Go” email outlining the latest guidelines for attending each Broadway in Hawaii event.
Q: Where do I go to get general information, such as: directions to Blaisdell Concert Hall, parking, etc?
A: Information about accessibility, directions and parking can be found here.
Q: I had season tickets in 2019. What do I need to renew my seats?
A: You will simply need to login here with your email address, to renew your season tickets.
Q: Do I have to pay for the entire season at once?
A: No. Purchase season tickets by January 27th, 2022 and you may elect to pay for your season tickets in 4 easy payments. To take advantage of the Payment Plan, you must use valid credit card. Select "Payment Plan" option as you send in the appropriate payment.
Q: When will I receive my Season Tickets?
A: New! Season tickets will now be digital, available via your account. Season tickets will no longer be mailed. If you request hard tickets, a fee may apply. Contact the Broadway In Hawaii Series at 800.776.7469, M–Th from 10am–5pm CT, for more information.
Q: How can I confirm that I am not buying tickets from a third-party site?
A: The official ticket seller for all Broadway In Hawaii shows is TicketMaster. All other websites selling tickets are being sold through a third party for inflated prices, and in many cases, your ticket purchase cannot be guaranteed. When purchasing tickets, look at the address bar of your browser to confirm it indicates TicketMaster. The best way to purchase tickets and learn more about each show is through BroadwayInHawaii.com
ACCOUNT MANAGER FAQ
Q: How do I exchange my seats online?
A: Only Season Ticket Holders may exchange tickets within the same show. Exchanges will be available later in 2022.
Q: How do I purchase additional seats online?
A: Season Ticket Holders will be notified when they have the exclusive opportunity to buy additional tickets. To buy tickets to the season add-on or additional tickets to a season show, log in to your account and click Buy Tickets.
- Click Select for the event you want to purchase. A seating chart of the theatre will appear.
- At the top left, you can add (+) or subtract (-) the number of seats you want to purchase.
- When you highlight a section of the theater, the available seats will appear.
- Select the seat(s) you want by clicking on them, this will put them in your shopping cart.
- Hit Continue and Proceed to Checkout. If you want additional tickets, click Continue Shopping.
- Confirm your contact information, make changes if needed. Click Continue.
- Select a delivery method- mail or mobile delivery. Click Continue.
- Select to pay in full or use a payment plan. Select Payment method and enter the card info. Note: If your account has credit, you can choose to apply it towards the payment amount.
- Accept the Terms and Conditions and click Submit Order.
- You will receive an email confirmation. Please confirm your order.